Introduction to UX Research

Free course for professionals new to UX and UX Research

The course is structured in six main modules, designed to be consumed in a self-paced manner through web readings, with an estimated total duration of 12 hours.

Course Structure

ModuleTitleLearning ObjectivesEstimated Time
M1UX Research Fundamentals: The Value of Listening to UsersIdentify the strategic importance of UX Research for business. Define UXR and its role in User-Centered Design (UCD).1.5 - 2 hours
M2Understanding the User's Mind: Psychology and BehaviorExplain how cognitive processes influence user behavior. Apply scientific thinking to avoid biases.2 hours
M3Strategic Planning: Defining the Problem and RoadmapFormulate clear research objectives. Select and justify appropriate methods. Apply ethical principles in research.2 - 2.5 hours
M4Discovery Methods: Exploring Real NeedsExecute formative research methods (ethnographic interviews, desk research). Develop Personas and Scenarios based on data.2 hours
M5Evaluation and Communication: Results that Drive BusinessEvaluate interfaces using Nielsen heuristics. Argue findings with data to stakeholders. Prioritize recommendations with impact vs. effort matrix.2 - 2.5 hours
M6Quantitative Research FundamentalsDistinguish when to use surveys vs. interviews. Design questions minimizing biases. Understand A/B testing and apply Mixed Methods.2 - 2.5 hours