Survey: General
TL;DR
Collect quantitative information (opinions, attitudes, characteristics, behaviors).
Detailed description
Surveys are a quantitative methodology that allows collecting structured information from a large number of users through standardized questionnaires. This technique is fundamental for obtaining data about opinions, attitudes, behaviors, and demographic characteristics at scale, providing statistically significant insights for design decision-making. Academic research demonstrates its effectiveness for validating hypotheses and segmenting users (Interaction Design Foundation). It is advisable to combine with qualitative methods to obtain a comprehensive understanding of user behavior.
Main objective
Collect quantitative information (opinions, attitudes, characteristics, behaviors).
When to use it
Discovery or post-launch evaluation.
Effort level
Low to MediumRecommended number of users
Hundreds or thousands; pilot with 3–5Advantages
Disadvantages
When to use
Metrics
Practical example
Ask potential customers about payment methods and desired services before launching a service.
Free tool by UXR — UX Research Consulting in Chile